Shipping Policy
After placing your order, you will receive an email confirmation from us, including your order number and purchase details. Once the product is picked up by our delivery partners, we will share the tracking details with you to keep you updated on the delivery status.
Please note that products have different delivery times (stated on the product page), and we strive to process orders as soon as they are received to ensure prompt delivery.
If, for any reason, we encounter difficulties in processing your order or face unforeseen delays, we will promptly inform you and provide updates or refund you in store credit as appropriate.
For shipping within India, there are no additional charges; it's free for you and on us.
However, for international deliveries, there is a flat shipping fee, which will be visible at the time of placing the order and in all order-related emails. Please note that this charge will not be refunded in case of item returns.
Once your products are shipped and handed over to the shipping carrier, the title and risk of loss for all ordered items pass on to you.
If you have any questions or inquiries regarding your order, please feel free to contact us by email at hello@trunkstory.com, mentioning your order number. We'll be happy to assist you.
Please note that products have different delivery times (stated on the product page), and we strive to process orders as soon as they are received to ensure prompt delivery.
If, for any reason, we encounter difficulties in processing your order or face unforeseen delays, we will promptly inform you and provide updates or refund you in store credit as appropriate.
For shipping within India, there are no additional charges; it's free for you and on us.
However, for international deliveries, there is a flat shipping fee, which will be visible at the time of placing the order and in all order-related emails. Please note that this charge will not be refunded in case of item returns.
Once your products are shipped and handed over to the shipping carrier, the title and risk of loss for all ordered items pass on to you.
If you have any questions or inquiries regarding your order, please feel free to contact us by email at hello@trunkstory.com, mentioning your order number. We'll be happy to assist you.